State Farm® Insurance Agent Tommy Vichaivattana

"I would not recommend this office to anyone. I was told for my accident that there were 7 witnesses, and 3 of them corroborated my story. I was told you know it's an open and shut deal. You definitely shouldn't be held at fault. My husband heard all of this, too, mind you. Then all of a sudden I am held at fault, they tell me there were never any witnesses, my husband and I are both mistaken, they never told me that. They blatantly gaslit me and lied to my face!! Then said oh we'll get to the bottom of what happened here, we promise, and we will appeal the at fault decision. Days go by, and all of a sudden, their attitude again changes: "We're not sure what you'd like us to do." Absolutely wild experience with this office, and I would never deal with them again. Tommy and Jonathan were the folks I dealt with."

"I was referred by a close friend to this location. When I called to make an appointment, I spoke Derek Hamilton. Derek was friendly and courteous and set a meeting with me the very next day. When I arrived for the meeting and spoke to Derek in person, he picked up right where he left off. Derek did a fantastic job explaining the different options that were available and listened to our families individual needs. It was a pleasure doing business with State Farm because of Derek’s actions. I highly recommend visiting this office and exploring your insurance needs."

"How thankful I am to have been insured by State Farm for many, many years. The service has been impeccable and when my former agent retired, this local office became my current insurance provider. I would like to thank Abby who has been so pleasant and thorough in addressing all questions and concerns I had when recently purchasing a new car. She has responded quickly each time I have called with answers to even MORE questions I have thrown at her, and has provided me with all information an insured client needs to know. Appreciate the amazing service given in a world that sometimes doesn't seem to exist anymore. Thank you, Abby!"

"DO NOT GO HERE! It has got to be the worse place. It was impossible to get into contact with the agent that had set up my insurance and felt as tho they where beating around the bush with me over my prices. I tried to get into contact with him multiple time and every time I was seen by a different agent, even when I canceled my insurance. They would tell me one price and charge me another. I was paying 169 for partial coverage. I had one accident in 2022 but with all of that I was being well overcharged. My New insurance is 135 so make it make sense. by far the worse insurance company please do not go here."

"My partner and I just moved from Nevada and are brand new to Arkansas and the area, we had minimal experience in insurance prior to meeting with Tommy. He was so kind and got to know us as individuals and even gave us a list of places to eat and things to do around the area based on our interests. The whole insurance process was so easy because Tommy explained line by line what coverage would mean for us. He was thorough, and understanding, just an all around outstanding gentlemen who went above and beyond our expectations. If your looking for a new insurance company for any reason Tommy's office is the one to go to! His staff is super welcoming and helpful as well if you have any questions."

"If you are looking for an insurance agent who truly cares about you and your family, Tommy is your guy. I called Tommy after experiencing a major issue with our former insurance company and needed a new company and agent to work with. Tommy was quick to get to work to set up a home and auto policy for my family that met all of our needs. In the unfortunate event that a tragedy occurs, I have complete faith that Tommy will be there to help us through it. Tommy is 100% genuine and wants to make his clients feel safe and assured that they will be taken care of. Thanks, Tommy for being our agent!"

"I spoke with Derek Hamilton at length regarding a quote for new policies and it was the best interaction I’ve had with an insurance agent or company. Outstanding service and follow through. He understood my needs and catered the quotes to meet them, providing helpful but succinct explanations for each benefit. I’m happy to say I’m a new customer with Tommy’s office."