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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Cindy Lusebrink

Cindy Lusebrink

August 20, 2026

5  out of  5
rating by Cindy Lusebrink
"Tommy was very attentive and courteous from the time I walked in the door. He took the time to listen to me with no judgement. I was walked through every part of the auto policy we agreed on and also got renters insurance for a great price. I would highly recommend Tommy if you're in the market for a first time policy or for changing to something more affordable."
We responded:
"Cindy, it’s always a pleasure to hear that our team made you feel welcomed and well taken care of! We’re glad the auto and renters coverage turned out to be a good fit for you. Thanks for recommending us, and we’ll be here whenever you need us down the road!"
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Devin Devries

August 17, 2026

5  out of  5
rating by Devin Devries
"My Agent Erwin was awesome! Even when I was a difficult customer and put everything on hold for a few weeks Erwin was able to pull everything right back up when I was ready."
We responded:
"Devin, your feedback is a great compliment to Erwin! Knowing he was able to work with you through the pause and still provide the support you needed means a lot to our team. Thanks for taking a moment to recognize his help!"
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Toby Barnett

August 14, 2026

5  out of  5
rating by Toby Barnett
"Tommy was grate no pressure and saved me money"
We responded:
"Toby, we’re glad you felt comfortable throughout the process! It’s wonderful to know our team could help you explore your options without any pressure and find some savings along the way. Thanks for taking the time to share your experience!"
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Chasia Cooper

August 11, 2026

5  out of  5
rating by Chasia Cooper
"Tommy V is a great help!"
We responded:
"Thanks, Chasia! We're glad we could be of help. It was a pleasure working with you."
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Emanuel Toledo

August 7, 2026

5  out of  5
rating by Emanuel Toledo
"Evelyn helped me a lot by finding me the best rate when i thought i had to choice but to go for $400 insurance plan from other companies. State farm is great!"
We responded:
"Emanuel, we appreciate you giving Evelyn a shoutout! We're delighted to hear that Evelyn was able to assist you in finding a better rate and that you're satisfied with State Farm. If you ever have more questions or need further assistance with your insurance needs, feel free to reach out to our team."
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Terry Crook

August 3, 2026

5  out of  5
rating by Terry Crook
"Wonderful salesman! (Erwin) helped me with my car insurance. We talked about additional coverages in my future. I'll return to this agent."
We responded:
"What an awesome experience to hear about, Terry! We’re so glad Erwin could assist with your car insurance needs and provide the guidance you were looking for. We appreciate you being part of our agency and look forward to continuing to serve you in the future."
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Michelle Taylor

July 30, 2026

5  out of  5
rating by Michelle Taylor
"Erwin was awesome! I couldn’t have asked for a more knowledge insurance agent."
We responded:
"This is wonderful to hear! Michelle, thank you for taking the time to leave this!"
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Rebecca Ferguson

July 16, 2026

5  out of  5
rating by Rebecca Ferguson
"Had a recent, minor incident, went to Tommy's office and filed a claim with Evelyn, she got me taken care of quick and told me exactly what would happen next. She checked in to make sure all was going smooth and when everything was done, Tommy checked in to make sure everything went well. I appreciate their attention to our matter and making sure we were satisfied with the process and happy with the outcome. Always very nice and happy to help!!"
We responded:
"It's wonderful to hear that our team was able to assist you promptly and keep you informed throughout the claims process! We're so glad to know you felt supported and satisfied with the outcome. Thank you for your feedback, Rebecca!"
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Korey Stogner

June 30, 2026

5  out of  5
rating by Korey Stogner
"Tommy is a wonderful insurance agent. He was very patient and answered all of my questions whenever I got confused or needed more detail. He was also super willing to work around my schedule even after having to reschedule a few times. Everyone I've spoken with from Tommy's office has very friendly and made switching insurance not feel like the chore its felt like in the past. Tommy was able to get me a great rate with amazing savings compared to my old policy and I couldn't be happier to have switched back to State Farm where the agents are friendly and the prices don't feel like highway robbery. Great customer service!"
We responded:
"Thank you, Korey, for sharing your experience with us. It's great to hear that Tommy and the team were able to assist you with patience and flexibility, making the switch back to State Farm smooth and beneficial. We're glad to have you with us and appreciate your kind words about our customer service."
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Ronald Chappell

June 29, 2026

5  out of  5
rating by Ronald Chappell
"Tommy V and his has always been helpful. And the auto quote was about half as other competitors."
We responded:
"We appreciate your support, Ronald! Ensuring our clients receive top-quality service is always our priority, and we’re so pleased to hear we could assist you. If you ever have any questions, we’re just a phone call away!
"
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cole walker

June 24, 2026

5  out of  5
rating by cole walker
"He has great knowledge of what I'll need for insurance and is very happy and friendly! I'd recommend him to anyone looking for an agent. He's also happy to help you learn about what's in the area. With me moving in from out of state he was a great help!"
We responded:
"Finding the right coverage is important, and we’re so glad we could help you with that, Cole! Thanks for your trust—we’re always here for you.
"
Profile photo of ayendica Sandeford

ayendica Sandeford

June 1, 2026

5  out of  5
rating by ayendica Sandeford
"I am so glad I made the decision to go with Tommy Vichaivattana’s State Farm agency! I was shopping around for a reasonable full coverage rate for my car and kept getting hit with crazy high quotes between $262 and $299 from places like AAA and Direct Auto. Then I called, and Ari at this office completely turned things around. Ari was incredibly kind, understanding, and took the time to explain all the coverage details to me clearly. She found me an amazing full coverage rate that actually fit my budget. The entire process was smooth, completely hassle-free, and fast. I recommend this office!"
We responded:
"Thank you, Ayendica, for sharing your experience with us! We're delighted to hear that Ari was able to assist you in finding a full coverage rate that fits your budget and that the process was smooth and hassle-free. Your recommendation means a lot to us!"
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Kennedy Sihapanya

May 27, 2026

5  out of  5
rating by Kennedy Sihapanya
"Amazing experience and they are very knowledgeable! Trust them with your insurance!"
We responded:
"Thank you, Kennedy, for your kind words! We're glad to hear you had an amazing experience and found our team knowledgeable. Your trust in us for your insurance needs means a lot."
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Jamie Kerlin

May 26, 2026

5  out of  5
rating by Jamie Kerlin
"Absolutely wonderful interaction with Tommy as the agent and with his wife for the first initial call. My husband and I moved here and needed our policies transferred. They made it effortless and also helped with some family planning that we were not expecting to get help with. We are very grateful to have found them."
We responded:
"Thank you, Jamie, for sharing your experience with us. We're glad to hear that Tommy and his wife could assist with your policy transfer and family planning needs. We appreciate your trust and look forward to continuing to support you and your husband."
Profile photo of Justin Hawkins

Justin Hawkins

May 19, 2026

5  out of  5
rating by Justin Hawkins
"Incredible service. Best in the business"
We responded:
"Thank you, Justin, for your generous words about our service. We're glad to be recognized as the best in the business. Your support means a lot to us. "
Profile photo of Lay Phonexayphova

Lay Phonexayphova

May 14, 2026

5  out of  5
rating by Lay Phonexayphova
"Tommy is the best! Expedient, professional, and customer-best-interest in mind! A true professional who aims to deliver the best results for his clients. I would recommend this thoughtful and detailed insurance agent to anyone. Highly recommend. Put your trust in Tommy."
We responded:
"Thank you, Lay, for your generous review! It's great to hear that you found our service expedient and professional. Your recommendation means a lot to us. "
Profile photo of Justin Pollard

Justin Pollard

May 14, 2026

5  out of  5
rating by Justin Pollard
"Tommy was excellent to work with. He responded to my quote request quickly via phone and text, and he explained my option in a way that was clear and easy to understand. He was both personable and professional."
We responded:
"Justin, thank you for taking the time to share your thoughts. We’re glad our team was able to present your options in a clear, straightforward way while keeping the experience friendly and professional. Your feedback and support are greatly appreciated."
Profile photo of Shawn Corter

Shawn Corter

May 4, 2026

5  out of  5
rating by Shawn Corter
"Tommy and Ari V. are great to work with. We have both commercial and personal insurance through them and they're always eager to help and answer all of my lengthy questions while providing us with the best insurance policies."
We responded:
"Thank you, Shawn, for your kind words about Tommy and Ari V. We're glad to hear that they have been helpful with both your commercial and personal insurance needs. Your trust and satisfaction mean a lot to us. "
Profile photo of Dara Smith

Dara Smith

May 1, 2026

1  out of  5
rating by Dara Smith
"Make sure you know anything and everything before locking in a policy at this office. I thought I did everything in my power to ensure I was buying a home I could afford. Instead, because I decided to trust my agent, Abby Aders, I had to put 5k into this home as soon as I moved in. State Farm decided to drop me from my policy or require me to fix the roof AFTER I closed on the home. They had all the information they needed about the roof and plenty of time to do this before I closed. I also asked if it was possible at all for this to happen and my agent said NO. All just lies.
I filed a complaint with the state insurance commissioner. I truly believe Abby didn’t care about giving me accurate information but instead, wanted to make commission by taking advantage of a single mom who is a first time home buyer.

I don’t have any issues with State Farm particularly, but I certainly would not work with this office. And just remember, they are business to you and don’t truly care about you. It’s just their job.
Lesson learned here on my end."
We responded:
"I am sorry about your experience with us Dara."
Profile photo of Jessenia Castle

Jessenia Castle

April 28, 2026

5  out of  5
rating by Jessenia Castle
"Tommy is an incredible person to work with. Not only is he super patient with explaining the various policies thoroughly, but he advises on what is overall the best options for you as his client. I'm so excited to begin this journey with him and appreciate his care and knowledge."
We responded:
"Thank you, Jessenia, for your thoughtful review. It's great to hear that our patience and thorough explanations made a positive impact on your experience. We're glad to have you on this journey with us. "
Profile photo of Aaron Peterson

Aaron Peterson

April 16, 2026

5  out of  5
rating by Aaron Peterson
"Top notch customer service as always, smooth stress free claim process and can’t beat State Farms prices especially with youthful drivers."
We responded:
"Thank you, Aaron, for your feedback! We're glad to hear that our team provided you with top-notch service and a smooth claim process. It's great to know that our prices are competitive, especially for youthful drivers. "
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laninani86

April 14, 2026

5  out of  5
rating by laninani86
"Super friendly and helpful."
We responded:
"Thank you for your kind words! We're glad to hear that you found our team super friendly and helpful. Your support means a lot to us."
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Matthew Prince

April 1, 2026

5  out of  5
rating by Matthew Prince
"Great customer service and they always make sure to do a great job helping with any situation."
We responded:
"Thank you, Matthew, for your kind words about our customer service. We're glad to hear that our team has been helpful in addressing your needs. Your support means a lot to us. "
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Jared Whisenhunt

March 30, 2026

5  out of  5
rating by Jared Whisenhunt
"Tommy was great to work with, very knowledgeable, listened to our needs, and was very patient with us as it turned into a several month process for us to make decisions on which policies to move. Looking forward to working with Tommy for years to come!"
We responded:
"Thank you, Jared, for your thoughtful review. It's great to hear that we were able to assist you with patience and expertise throughout the decision-making process. We look forward to continuing our work together for many years. "
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Bill Sentilles

March 27, 2026

5  out of  5
rating by Bill Sentilles
"They offer both top notch and friendly service! They were able to get me squared away with virtually no effort needed on my end. I highly recommend Tommy Vichaivattana State Farm!"
We responded:
"Thank you, Bill, for your kind words! We're glad to hear that our team made the process easy for you. Your recommendation means a lot to us. "