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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Korey Stogner

June 30, 2026

5  out of  5
rating by Korey Stogner
"Tommy is a wonderful insurance agent. He was very patient and answered all of my questions whenever I got confused or needed more detail. He was also super willing to work around my schedule even after having to reschedule a few times. Everyone I've spoken with from Tommy's office has very friendly and made switching insurance not feel like the chore its felt like in the past. Tommy was able to get me a great rate with amazing savings compared to my old policy and I couldn't be happier to have switched back to State Farm where the agents are friendly and the prices don't feel like highway robbery. Great customer service!"
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Ronald Chappell

June 29, 2026

5  out of  5
rating by Ronald Chappell
"Tommy V and his has always been helpful. And the auto quote was about half as other competitors."
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cole walker

June 24, 2026

5  out of  5
rating by cole walker
"He has great knowledge of what I'll need for insurance and is very happy and friendly! I'd recommend him to anyone looking for an agent. He's also happy to help you learn about what's in the area. With me moving in from out of state he was a great help!"
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ayendica Sandeford

June 1, 2026

5  out of  5
rating by ayendica Sandeford
"I am so glad I made the decision to go with Tommy Vichaivattana’s State Farm agency! I was shopping around for a reasonable full coverage rate for my car and kept getting hit with crazy high quotes between $262 and $299 from places like AAA and Direct Auto. Then I called, and Ari at this office completely turned things around. Ari was incredibly kind, understanding, and took the time to explain all the coverage details to me clearly. She found me an amazing full coverage rate that actually fit my budget. The entire process was smooth, completely hassle-free, and fast. I recommend this office!"
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Kennedy Sihapanya

May 27, 2026

5  out of  5
rating by Kennedy Sihapanya
"Amazing experience and they are very knowledgeable! Trust them with your insurance!"
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Jamie Kerlin

May 26, 2026

5  out of  5
rating by Jamie Kerlin
"Absolutely wonderful interaction with Tommy as the agent and with his wife for the first initial call. My husband and I moved here and needed our policies transferred. They made it effortless and also helped with some family planning that we were not expecting to get help with. We are very grateful to have found them."
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Justin Hawkins

May 19, 2026

5  out of  5
rating by Justin Hawkins
"Incredible service. Best in the business"
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Lay Phonexayphova

May 14, 2026

5  out of  5
rating by Lay Phonexayphova
"Tommy is the best! Expedient, professional, and customer-best-interest in mind! A true professional who aims to deliver the best results for his clients. I would recommend this thoughtful and detailed insurance agent to anyone. Highly recommend. Put your trust in Tommy."
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Justin Pollard

May 14, 2026

5  out of  5
rating by Justin Pollard
"Tommy was excellent to work with. He responded to my quote request quickly via phone and text, and he explained my option in a way that was clear and easy to understand. He was both personable and professional."
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Shawn Corter

May 4, 2026

5  out of  5
rating by Shawn Corter
"Tommy and Ari V. are great to work with. We have both commercial and personal insurance through them and they're always eager to help and answer all of my lengthy questions while providing us with the best insurance policies."
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Dara Smith

May 1, 2026

1  out of  5
rating by Dara Smith
"Make sure you know anything and everything before locking in a policy at this office. I thought I did everything in my power to ensure I was buying a home I could afford. Instead, because I decided to trust my agent, Abby Aders, I had to put 5k into this home as soon as I moved in. State Farm decided to drop me from my policy or require me to fix the roof AFTER I closed on the home. They had all the information they needed about the roof and plenty of time to do this before I closed. I also asked if it was possible at all for this to happen and my agent said NO. All just lies.
I filed a complaint with the state insurance commissioner. I truly believe Abby didn’t care about giving me accurate information but instead, wanted to make commission by taking advantage of a single mom who is a first time home buyer.

I don’t have any issues with State Farm particularly, but I certainly would not work with this office. And just remember, they are business to you and don’t truly care about you. It’s just their job.
Lesson learned here on my end."
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Jessenia Castle

April 28, 2026

5  out of  5
rating by Jessenia Castle
"Tommy is an incredible person to work with. Not only is he super patient with explaining the various policies thoroughly, but he advises on what is overall the best options for you as his client. I'm so excited to begin this journey with him and appreciate his care and knowledge."
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Aaron Peterson

April 16, 2026

5  out of  5
rating by Aaron Peterson
"Top notch customer service as always, smooth stress free claim process and can’t beat State Farms prices especially with youthful drivers."
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laninani86

April 14, 2026

5  out of  5
rating by laninani86
"Super friendly and helpful."
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Matthew Prince

April 1, 2026

5  out of  5
rating by Matthew Prince
"Great customer service and they always make sure to do a great job helping with any situation."
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Jared Whisenhunt

March 30, 2026

5  out of  5
rating by Jared Whisenhunt
"Tommy was great to work with, very knowledgeable, listened to our needs, and was very patient with us as it turned into a several month process for us to make decisions on which policies to move. Looking forward to working with Tommy for years to come!"
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Bill Sentilles

March 27, 2026

5  out of  5
rating by Bill Sentilles
"They offer both top notch and friendly service! They were able to get me squared away with virtually no effort needed on my end. I highly recommend Tommy Vichaivattana State Farm!"
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Sandy Cruz

March 27, 2026

5  out of  5
rating by Sandy Cruz
"Statefarm has helped me for years to provide quick responses to any inquiry I have! Highly recommend everyone at the office working with Tommy V.!"
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Matt Heisserer

March 13, 2026

5  out of  5
rating by Matt Heisserer
"Extremely knowledgeable and empathetic to his customers. By far the best insurance agent I've ever had."
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Alicia Gutierrez

March 11, 2026

5  out of  5
rating by Alicia Gutierrez
"Tommy has always taken great care of us."
We responded:
"Thank you, Alicia, for your kind words about Tommy's care and service. We're glad to have you with us. "
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JoAnna Reyngoudt

March 10, 2026

5  out of  5
rating by JoAnna Reyngoudt
"Always helpful, kind , and professional. We really appreciate everything Tommy has done for us over the years."
We responded:
"Thank you, JoAnna, for your kind words and for trusting us over the years. We're grateful for the opportunity to assist you and are always here to help. "
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Biangta xaysanasy

March 6, 2026

5  out of  5
rating by Biangta xaysanasy
"Tommy is great to work with! Has always responded quickly to my questions and concerns. He’s been great about getting all he needs to know about situations and presents me with insurance options that best meets my needs, and with great rates! Highly recommend this agency"
We responded:
"Biangta, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most."
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April Berkshire

March 5, 2026

5  out of  5
rating by April Berkshire
"Tommy and his team are very professional and helpful! They stepped in immediately to help me work through my accident claim when I wasn’t getting a timely response back from the assigned adjuster (other person’s fault). They were able to help get things moving to finalize my settlement.
I appreciate their support and great customer service."
We responded:
"Thank you, April, for your kind words! We're glad we could assist you with your accident claim and ensure everything moved smoothly. Your support means a lot to us. "
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Billy Smith

March 4, 2026

5  out of  5
rating by Billy Smith
"Abby, Evelyn, and Ari are the real MVPs. They are always putting up with questions and concerns in a pleasant and professional manner. I’ve also compared my rates across multiple agencies and I’m happy to know that my rates are competitively priced and slightly lower than the national average. I am pleased to continue my relationship with Tommy V!"
We responded:
"Thank you, Billy, for sharing your positive experience with us. It's wonderful to hear that Abby, Evelyn, and Ari have been able to assist you with professionalism and care. We're glad to know that our rates meet your expectations and that you're satisfied with the value we provide. Your continued relationship with us is greatly appreciated, and we're here to support you with any future needs."
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Adam Hall

February 27, 2026

5  out of  5
rating by Adam Hall
"Excellent communication and care from Tommy & his staff."
We responded:
"Thank you, Adam, for highlighting the communication and care you experienced with Tommy and the team. We're glad to have been able to assist you effectively. Your feedback is greatly appreciated."