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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

David Love

April 21, 2023

5  out of  5 rating by David Love
"Very professional and great to do business with phone call for almost an hour, explaining all coverages and what they mean first time I’ve ever had an insurance agent take the time out of their day to thoroughly go through all coverages. Highly recommend Tommy with State Farm in Rogers, Arkansas."

New Vision Church of God, Springdale Arkansas

April 11, 2023

5  out of  5 rating by New Vision Church of God, Springdale Arkansas
"This is Sonia Andrews. I don't know why the review is picking up our church Google. I really enjoyed working with Derrick. If you offer Church Insurance, I would be interested in getting a quote. Lol"

john john

March 19, 2023

5  out of  5 rating by john john
"Good, helpful, informative, people. I recommend them."

Tammie Cobb

March 17, 2023

5  out of  5 rating by Tammie Cobb
"The moment we walked in the front door we felt welcome! Maria was very personable and made us feel comfortable. Tommy made sure to lay the foundation for a new relationship and that was a welcome opportunity. He was very thorough walking us through our coverage - pointing out areas of concern and then making suggestions that we felt were needed. Overall it was a great experience and we are looking forward to working with Tommy for many years to come."

celene alcala

March 11, 2023

5  out of  5 rating by celene alcala
"Mr. Chan was super helpful in giving us the details to our home and car Policy. Every question was answered throughly and we felt very comfortable making the switch over to State Farm!"

Pepper Snider

March 1, 2023

5  out of  5 rating by Pepper Snider
"I had a phenomenal experience with Tommy V State Farm. I received a major rate increase on my Auto. I called up and got help from Jonathan. He was quick, precise and very accommodating to everything I needed. To my surprise Jonathan was able to cut down my rate AND add renters insurance all while saving me a massive chunk compared to my current company. I highly recommend Tommy V StateFarm."

Jan Wendike

February 28, 2023

5  out of  5 rating by Jan Wendike
"Agent Derek was efficient, knowledable, and an absolute joy to work with and certainly knowsnhis business, thank you!"

Trevor Dodson

February 24, 2023

5  out of  5 rating by Trevor Dodson
"I worked with Derek Hamilton at State Farm and had a great experience. He provided me with a customized quote, explained my coverage options clearly, and made the sign-up process easy and hassle-free. I highly recommend State Farm for their reliable and affordable insurance policies."

mckayla owens

February 22, 2023

5  out of  5 rating by mckayla owens
"Johnathan has been the most helpful person in a nightmare situation with my car. I couldn’t be more grateful for how helpful he has been. Even when things were a little slow he always made sure to keep me updated with what and why that was happening."


February 22, 2023

5  out of  5 rating by A C
"Tommy and his entire team are excellent in every way. I have had positive experiences with Tommy and his team. They are all knowledgeable about insurance. They always answer my questions and needs promptly. We are very happy with this agent and the team."

Allen Wrobel

February 11, 2023

5  out of  5 rating by Allen Wrobel
"I worked with Derek Hamilton who was great. He was very patient as I took quite a while to change companies. He answered every question and his outstanding service helped me finally decide to make the switch."

james canter

February 8, 2023

5  out of  5 rating by james canter
"Great people and insurance easy to work with and very helpful"

Keenan Lightner

February 7, 2023

5  out of  5 rating by Keenan Lightner
"Great service, took the time to be completely transparent and open about all costs, premiums and coverage."


February 7, 2023

1  out of  5 rating by K I
"Nice up front then terrible communication. Does everything to run your rate up and hope you won't notice before auto renew. Not available to help adjust your policy."

Brittney Malone

February 3, 2023

5  out of  5 rating by Brittney Malone
"Derek is great!!!"

Victor Pongonis

January 31, 2023

5  out of  5 rating by Victor Pongonis
"Tommy and his team worked diligently to give me the best service possible. I appreciated that he took the time to explain the different coverages and how they related to my life. Although their coverage wasn't the cheapest, I felt better knowing when i contacted my insurance company that I knew who I was talking to. He lives in the NWA area and knows the kind of issues I might have and works to build a personal relationship with the people he helps to insure. That alone made the extra cost worth it."

Amy Jobe

January 29, 2023

5  out of  5 rating by Amy Jobe
"Jonathan Chan has always been professional, courteous, helpful, and so caring. He is always willing to help. Very efficient and effective as an agent. He has saved our family a bunch of money but also has looked after us all around. From Auto, Renters, and Life insurance. Don't hesitate to reach out! They are always honest to if you are hesitant to switch, he will tell you honestly if they cannot give you a better rate!"

Danielle B.

January 28, 2023

5  out of  5 rating by Danielle B.
"Tommy and his whole team are wonderful! They don’t try to convince you to get insurances you don’t need, and they’re very honest and personable! My husband and I are new to all of this, and we felt very comfortable during our meetings and like we can fully trust them! He even let us come in for a meeting to talk about a different insurance we had that we were confused on! We will recommend them to everyone we know!"

Haleigh Brunner

January 24, 2023

5  out of  5 rating by Haleigh Brunner
"Tommy just took over our account, and I couldn’t be happier to be working with him. Insurance is something I’ve never been super knowledgeable with and Tommy took the time in person to explain each bit of coverage we had, and then gave recommendations on how we should adjust to keep our family in a better situation should something happen. My husband and I really felt he cared about making sure that we were covered and appreciated the time he took with us. I’d recommend anyone switching over to work with Tommy."

Stephen AbdulhaQQ

January 12, 2023

5  out of  5 rating by Stephen AbdulhaQQ
"It's a great experience..."

Chewy Herrera

January 4, 2023

5  out of  5 rating by Chewy Herrera
"Absolutely helpful and just want to help you out in every possible way!"

Matthew Roberson

December 19, 2022

5  out of  5 rating by Matthew Roberson
"Derek has been very helpful and professional. Made the entire experience painless on my part."

Karla Barr

December 2, 2022

5  out of  5 rating by Karla Barr
"I had an amazing experience working with Derek at Tommy’s office! He was thorough and helped me explain the insurance quotes I was looking for. He was patient, helpful and has a good sense of humor. I’ve been getting insurance through the same company since I was a teenager and felt very comfortable making the switch over to Tommy’s office! Wonderful customer service! I will be recommending them to my friends and family."

William Benfield

November 30, 2022

5  out of  5 rating by William Benfield
"Tommy was very helpful in finding out what my options are and making sure I understood completely."

Wilma Holderly

November 15, 2022

5  out of  5 rating by Wilma Holderly
"These gentlemen, Johnathan and Tommy are great. They are very knowledgeable, friendly, and will answer any questions you may have in regards to insurance. We would highly recommend them."