Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Makayla Kilmer

Makayla Kilmer

November 12, 2024

5  out of  5
rating by Makayla Kilmer
"Tommy was so informative and took the time to walk me through the importance of each part of the policy."
Profile photo of Tyler Giess

Tyler Giess

October 5, 2024

5  out of  5
rating by Tyler Giess
"Tommy was great to work with and helped me with all my needs. Very personable and knowledgeable!"
Profile photo of Jose Humberto Tirado

Jose Humberto Tirado

October 4, 2024

5  out of  5
rating by Jose Humberto Tirado
"Excelente atención personal y profesionales de verdad fue una grata experiencia, fue un placer haberlos conocido.. Gracias"
We responded:
" ¡Gracias José por los maravillosos comentarios! Estamos encantados de que haya tenido una experiencia fantástica con nuestro equipo de State Farm. No dude en llamar o visitar nuestra oficina en cualquier momento. – Tommy "
Profile photo of Martin Hamilton

Martin Hamilton

September 26, 2024

5  out of  5
rating by Martin Hamilton
"Tommy and his team have always been helpful. I have renters insurance though them and just switch my car insurance over because of how easy they have made the process and the rates are better."
Profile photo of prami 117

prami 117

September 17, 2024

5  out of  5
rating by prami 117
"Great customer service and gave a load of options without feeling pressure. I would gave more stars if I could. Thank you!"
We responded:
"Thank you for the kind review. It is important to know what you're paying for regarding your insurance needs and options. "
Profile photo of Stacey Kieffer

Stacey Kieffer

September 13, 2024

4  out of  5
rating by Stacey Kieffer
"Abby is excellent at helping answer any questions I appreciate the help. Insurance is high but it’s high everywhere and it’s nice to have someone that will answer text as soon as possible"
We responded:
"We're glad Abby has been answering all your questions. We’re happy to provide fast and helpful support. Thank you for your feedback, Stacey!"
Profile photo of Betsy Nunn

Betsy Nunn

September 4, 2024

5  out of  5
rating by Betsy Nunn
"Tommy made it easy to obtain better coverage at a better rate . He made the transaction very simple and he was helpful and kind"
We responded:
"Thank you, Betsy, for sharing your experience! We’re delighted you had a positive experience with our State Farm team. It’s wonderful to know that you found our team helpful and kind. If you ever need anything else, we’re happy to assist. Thanks for choosing our State Farm team! – Tommy "
Profile photo of Angeles C

Angeles C

August 2, 2024

5  out of  5
rating by Angeles C
"Tommy and his team have always been nothing but helpful since we worked with them!! Highly recommended!"
We responded:
"Thank you for the review Angeles! I greatly appreciate. I'm glad we can take care of you and your family for your insurance needs. :) "
Profile photo of Mark Meador

Mark Meador

August 1, 2024

5  out of  5
rating by Mark Meador
"Tommy and his team are great. They act like neighbors not just an insurance agent. After the 26 May 2024 Tornado he personally reached out by phone to check on us. Also, through the tornado claim process him and his team have been the only ones from State Farm to answer the phone and return calls as we've had questions. The claims department NOT SO MUCH but in my opinion that does not detract from Tommy's professionalism which is much appreciated."
We responded:
"Thank you, Mark! We're glad to hear that our team provided you with such caring and attentive service, especially after the May 26 tornado. Your feedback is noted, and we appreciate your honesty. "
Profile photo of Ashutosh Mahajan

Ashutosh Mahajan

July 30, 2024

5  out of  5
rating by Ashutosh Mahajan
"Tommy was super helpful, friendly and dedicated good amount to time to answer my questions."
We responded:
"Thank you Ashutosh for the wonderful review! "
Profile photo of Taylor Brinkmann

Taylor Brinkmann

July 25, 2024

5  out of  5
rating by Taylor Brinkmann
"Tommy was very helpful and super thorough in explaining my policy. I would definitely recommend his services!"
We responded:
"Thank you for the review Taylor! We take great pride in making sure our customers know what they are insured for. We appreciate your business. "
Profile photo of Jeff Clements

Jeff Clements

July 14, 2024

5  out of  5
rating by Jeff Clements
"Derek was very helpful in’s setting up my policies."
We responded:
" Thank you for your feedback, Jeff! We're glad to hear that Derek helped set up your plans. We aim to make the process as smooth and efficient as possible, and it's great to know that Derek could do just that. We appreciate your review and look forward to continuing to serve you with the same high level of assistance! – Tommy "
Profile photo of ashleigh burns

ashleigh burns

July 3, 2024

5  out of  5
rating by ashleigh burns
"Derek is great! Helped me out when I really needed things to move quickly. 10/10 !!!"
We responded:
" Thank you for your feedback, Ashleigh! We're so glad to hear that Derek could assist you effectively. We sincerely appreciate your review and look forward to continuing to provide you with excellent service. – Tommy "
Profile photo of Tyler Wise

Tyler Wise

June 13, 2024

5  out of  5
rating by Tyler Wise
"Derek was super helpful with helping me set up renters insurance after an unexpected disaster"
We responded:
"Thank you Tyler for the fantastic review. We are here for you when unexpected life events happen! "
Profile photo of Gowtham Sagi

Gowtham Sagi

June 9, 2024

5  out of  5
rating by Gowtham Sagi
"Derek is a great customer centric agent. Even though I did not go for a State Farm insurance, he gave me a good consultation on auto/home insurance and educated me on the issues with my current car insurance with a different company. I will recommend State Farm to other friends."
We responded:
" Thank you for your kind words, Gowtham! We're glad that you had a wonderful experience with Derek. We appreciate your recommendation to others. If you ever need assistance in the future, we're here to help! – Tommy "
Profile photo of Rob Lindley

Rob Lindley

May 22, 2024

5  out of  5
rating by Rob Lindley
"Good service and very competitive pricing."
Profile photo of Kamden Roscher

Kamden Roscher

May 7, 2024

5  out of  5
rating by Kamden Roscher
"Derek is very helpful."
We responded:
"Thank you Kamden! We appreciate your kind words on Derek. He is super helpful and caring when it comes to customer needs on insurance. "
Profile photo of Catherine Merlos

Catherine Merlos

April 2, 2024

1  out of  5
rating by Catherine Merlos
"I would not recommend this office to anyone. I was told for my accident that there were 7 witnesses, and 3 of them corroborated my story. I was told you know it's an open and shut deal. You definitely shouldn't be held at fault. My husband heard all of this, too, mind you. Then all of a sudden I am held at fault, they tell me there were never any witnesses, my husband and I are both mistaken, they never told me that. They blatantly gaslit me and lied to my face!! Then said oh we'll get to the bottom of what happened here, we promise, and we will appeal the at fault decision. Days go by, and all of a sudden, their attitude again changes: "We're not sure what you'd like us to do." Absolutely wild experience with this office, and I would never deal with them again. Tommy and Jonathan were the folks I dealt with."
We responded:
"We're truly sorry to hear about your experience and the confusion surrounding your experience. It's concerning to learn about the discrepancies in communication you've described, and we understand how frustrating it must be to feel misled. Please know that it's never our intention to provide anything less than clear, honest, and supportive service. Our office does not have final say over the decisions of the claims department but understand this must be very frustrating. Again, we apologize for the distress this situation has caused. – Tommy "
Profile photo of Angela Lovell

Angela Lovell

March 29, 2024

5  out of  5
rating by Angela Lovell
"They are the absolute best! Especially Derek and Jonathan!"
We responded:
"Thank you so for the awesome review on Derek and Jonathan. They put their passion into being the best insurance agents. We are grateful to have them and you as our customer. :) "
Profile photo of Craig Cecil

Craig Cecil

March 23, 2024

5  out of  5
rating by Craig Cecil
"Derek did a phenomenal job explaining our coverage options and comparing it to what we currently had. In the end, we ended up with significantly better coverage at a cheaper rate than our previous insurance provider. Can’t say enough about the team here!"
We responded:
"Thank you so for fantastic review on Derek. Our passion is to review all coverage choices based on your insurance needs. Derek certainly does not lack the passion! "
Profile photo of Parrish Diaz

Parrish Diaz

March 20, 2024

5  out of  5
rating by Parrish Diaz
"I was referred by a close friend to this location. When I called to make an appointment, I spoke Derek Hamilton. Derek was friendly and courteous and set a meeting with me the very next day. When I arrived for the meeting and spoke to Derek in person, he picked up right where he left off. Derek did a fantastic job explaining the different options that were available and listened to our families individual needs. It was a pleasure doing business with State Farm because of Derek’s actions. I highly recommend visiting this office and exploring your insurance needs."
We responded:
"Parrish we take great pride in taking the time to review our insured's needs. Derek consistently exemplifies this. "
Profile photo of Israel Martinez

Israel Martinez

February 28, 2024

5  out of  5
rating by Israel Martinez
"Derek is the best! He made acquiring a policy simple and pain free!"
We responded:
"Thank you Israel for the wonderful review. It can be complicated when changes happen. WE want to make the change as smooth and simple as possibe. "
Profile photo of Elizabeth Hulsey

Elizabeth Hulsey

February 27, 2024

5  out of  5
rating by Elizabeth Hulsey
"Very helpful, knowledgeable, and friendly agents."
We responded:
"Thank you Elizabeth for the review. We are grateful to serve you! "
Profile photo of Frame&Field Photography

Frame&Field Photography

February 19, 2024

5  out of  5
rating by Frame&Field Photography
"Derek was extremely pleasant to speak with, he helped discuss our coverage options and ultimately we were able to save by switching! Definitely recommend!"
We responded:
"Thank you for the rave review and for choosing us to be your insurance agency! "
Profile photo of Donna McKittrick

Donna McKittrick

February 15, 2024

5  out of  5
rating by Donna McKittrick
"How thankful I am to have been insured by State Farm for many, many years. The service has been impeccable and when my former agent retired, this local office became my current insurance provider. I would like to thank Abby who has been so pleasant and thorough in addressing all questions and concerns I had when recently purchasing a new car. She has responded quickly each time I have called with answers to even MORE questions I have thrown at her, and has provided me with all information an insured client needs to know. Appreciate the amazing service given in a world that sometimes doesn't seem to exist anymore. Thank you, Abby!"
We responded:
"Thank you Donna for the amazing review on Abby. Abby truly has the servants heart for our customers. We value being your insurance agency. "